Shipping policy

Shipping Policy

At CrownedGeneration.com, we aim to get your order to you as quickly and safely as possible. Please find our shipping information below.

Free Shipping

We offer free shipping based on the total order value:

United States: Free shipping on orders of $150 or more
International orders: Free shipping on orders of $250 or more

Orders below these thresholds will have shipping costs calculated and displayed at checkout based on the destination and shipping method available.

Processing Time

Because our products are custom made for each order, please allow additional time for your order to be prepared before it is shipped.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

International Shipping

We ship internationally to a wide range of countries. Shipping times and costs may vary depending on your location.

Please note that international orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.

CrownedGeneration.com is not responsible for delays caused by customs, local postal services, or other circumstances outside of our control.

Delivery Delays

While we do our best to ensure your order arrives within the estimated delivery time, shipping times are estimates and are not guaranteed.

Delays can occur due to customs, weather, carrier issues, holidays, or other unforeseen circumstances.

Incorrect Shipping Information

Please make sure that your shipping address is correct before completing your purchase.

CrownedGeneration.com is not responsible for orders that are delayed, returned, or delivered incorrectly due to an incorrect or incomplete shipping address provided by the customer.

If you notice an error in your shipping information after placing an order, please contact us as soon as possible at:

support@crownedgeneration.com

Lost or Damaged Packages

If your package arrives damaged or appears to have been lost during transit, please contact us at support@crownedgeneration.com with your order number and relevant details.

We will do our best to assist you and work with the shipping carrier where possible.